We aim to ensure that EARS services are accessible to all its users, by:

  • Ensuring that all EARS offices, sites and venues used are accessible to those users who need that access.
  • Providing an ‘outreach’ approach to advocacy, which means that advocates do not expect advocacy partners/service users to come to them, advocates will visit at home or at another venue of the advocacy partner’s choice.
  • Providing accessible information and documents for e.g. ‘Easy Read’
  • Providing interpreters where and when required.
  • If you feel that access to the service was not as outlined above, please contact usWe would welcome any feedback about accessibility issues.



  • We want to ensure that this website is easy to use and accessible to people with disabilities, and to people accessing it on a variety of devices and using different formats.  As such we strive to conform with the Web Accessibility Initiative’s Web Content Accessibility Guidelines 2.0 , ensuring an excellent standard of accessibility.
  • Please note that you can change the font size on this web site by doing any of the following:
    • From the top menu you can select a larger font size by clicking on the different sized “A”. This gives you the option of regular, medium and large text
    • In Internet Explorer / Netscape / Mozilla on a PC: Press and hold Control, move the mouse wheel.
    • In Internet Explorer / Mozilla on a Mac or PC: Go to View > Text Size
  • If you have any difficulty using this website, please contact us. We welcome any feedback about website accessibility.
All images on the website employ alternative text should you have images disabled, you will be able to see the descriptive text.